Welcome to Sahara Welcome, your trusted Moroccan tour operator. When you confirm a booking with us, you agree to abide by the following terms and conditions, which are designed to ensure clarity, safety, and mutual understanding for all parties involved.

1. 📌 Booking & Payment

  • A deposit of 20% of the total tour cost is required at the time of booking to secure your reservation.
  • The remaining 80% is to be paid upon arrival.
  • We accept payments via bank transfer, PayPal, or secure credit card payment links.

Failure to complete payment on time may result in cancellation without refund of the deposit.

2. 🔄 Cancellations & Refunds

Please refer to our Cancellation Options page for full details. Refunds (when applicable) will be issued to the original payment method within 7 business days.

3. 🛂 Travel Documentation

Travelers are responsible for ensuring:

  • Valid passport (with at least 6 months validity from date of entry)
  • Applicable visa requirements
  • Necessary vaccinations or medical advice for travel to Morocco

We are happy to provide general guidance, but final responsibility lies with the traveler.

4. 🧳 Insurance & Liability

Sahara Welcome strongly recommends travel insurance that includes coverage for:

  • Trip cancellation
  • Medical emergencies
  • Lost or stolen baggage
  • Emergency evacuation

By booking with us, you accept that Sahara Welcome and its staff are not liable for personal injury, illness, theft, damage, or loss unless due to gross negligence or willful misconduct on our part.

5. ⚠️ Itinerary Changes

Occasionally, changes to the itinerary may be required due to factors such as weather, safety, local festivals, or road conditions. In such cases, Sahara Welcome reserves the right to:

  • Modify or substitute accommodations
  • Rearrange activities
  • Alter the route for safety or logistical reasons

All efforts will be made to provide an equal or improved alternative experience at no extra cost to the traveler.

6. 👥 Group Travel Conduct

To maintain a respectful and enjoyable environment for all guests:

  • Follow local customs and dress modestly.
  • Respect your fellow travelers, guides, and local communities.
  • Substance abuse, aggressive behavior, or rule-breaking may result in removal from the tour at your own expense.

7. 📩 Contact & Support

For any questions or clarifications, reach out to us anytime:

Thank you for choosing Sahara Welcome. We’re honored to be your hosts in Morocco—where every journey is a story worth telling.